Customer Service & PR 101: Vodaphone attempts to silence disgruntled customer?

As if we need further proof of the commercial sector encroaching on the right to free speech, we have an interesting story from India. ¬†Perhaps a sad indictment of todays business where they view the net and its billions of users with greedy eyes, wanting the attention drawn to their products but not wanting you... Continue Reading →

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No P2P for Irish Vodaphone customers? – and then a change of mind?

Vodaphone, the provider of mobile and broadband services has allegedly prohibited the use of p2p protocols on its networks albeit verbally. ¬†Whilst a p2p blow to the phone service would be bad enough, the fact that they have taken the step to hit the desktop services aswel would be for many, a step too far.... Continue Reading →

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